You’ll have excellent service when you hire a high-quality broker partner. Here are five qualities of valuable insurance brokers.
You’ll have access to stellar rates and excellent service when you hire a high-quality broker partner. But how do you know when you’ve found the best fit? Here are five qualities of valuable insurance brokers.
Quick Turnarounds
In a world with fast food and voice control, people want responses expeditiously. Worthwhile insurance brokers will get back to you with a quote quickly. Malden Solutions has guidelines for how quickly brokers should get back to clients. You won’t wait all week to hear back from someone.
Knowledgable
A fantastic broker will provide the best rates and coverages. However, that can only happen when a broker is an expert in their specialization. A broker knowledgeable in specific industries matters a lot when shopping for life insurance that can help you accrue generational wealth or at least ensure that your family feels financially secure after you’ve passed. Or you could be a business owner who wants to offer competitive benefits to your employees to secure their longevity with the company. Whatever you need, the best broker will be well-versed and help you pick the best policies.
Excellent Carrier Relationships
It’s best to ask a broker, “Who are your carriers?” Responsible and financially sound insurance brokers get contracts with the best carriers. You want your insurance provided by an A-rated carrier because these carriers are the most powerful financially. If you get a policy with a specific carrier, you want to know they will be around for the long haul to assist with any claims or significant issues.
Reliability
You know a broker is trustworthy when they partner with A-rated insurance companies. However, insurance brokers can also help you with any claims you must make. You should ask any insurance company you want to hire: “What is your track record in handling claims?” Insurance brokers can also help walk you through how to change or upgrade your policies.
Responsiveness
Top-tier insurance brokers offer top-tier customer service. Brokers provide a personalized experience that you can trust. It matters that brokers answer your initial inquiry quickly. However, when you need answers after you choose your policies, an actual person should return your phone call or email quickly. Remember that insurance brokers don’t work on behalf of a company. However, they have the client’s best interest at heart. Therefore, brokers must build a strong rapport with clients and understand their needs, goals, and challenges.
Partner with Malden Solutions Today
Malden Solutions has a wealth of expertise in providing employer insurance solutions, H.R. solutions, and individual insurance solutions to businesses both big and small. Our team of seasoned professionals can help you navigate the rapidly-changing world of insurance with ease. We partner with businesses and individuals throughout the country to provide our dedicated services for employee benefits but also work within our surrounding communities in Maryland, Northern Virginia, and Washington, D.C. Contact us today to learn more about how we can provide effective, dynamic solutions for your business. Stay connected with us on Twitter, Facebook, and Linkedin.
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